Become a Volunteer

One of our coordinators - Vanessa - explaining what it's like to be involved in Sanctuary

One of our coordinators – Vanessa – explaining what it’s like to be involved in Sanctuary


There are three steps are involved in becoming a volunteer at Sanctuary:

Initial application

Prospective volunteers should familiarise themselves with the Sanctuary ‘Statement of Faith‘ which we require all volunteers to respect.

Next, they should look at the different Sanctuary teams, to see which area(s) are of interest.

To apply, applicants should ensure they have a working email address (as this is the way most rota’s and other communications are typically organised), and complete the online Volunteer Application form.

Should an applicant not have an email address, it is still possible for them to volunteer by sending in the paper version of the application form to the address shown.


All applicants must attend one of our regular training events. Those who want to become shelter coordinators will need to attend a further course specifically for this role. See here for the next available courses.

The general volunteer session covers:

  • Overview: Ethos of Sanctuary; why we do it; and the importance of prayer
  • How Sanctuary is structured and what’s involved in the different teams
  • Responsibilities of volunteers and our responsibility to you
  • How to interact with guests
  • Dealing with guest issues
  • Questions

Should an applicant still be interested in volunteering, references will be followed up after which they will be asked to sign a volunteer agreement form. For volunteers interacting with guests this reference should be from a church minister or professional person. It may also include a DBS check, depending on the role being applied for.


Once references have been followed up, applicants will then be informed as to whether they have been accepted or rejected. Successful applicants will be referred to as Sanctuary volunteers and their details entered onto the appropriate Sanctuary team rota system.

All applicants will automatically have their email address added to our newsletter circulation list (if not on already), but they can unsubscribe at any time.